CRM · Free option
Zoho CRM
Affordable CRM with a huge feature set — popular with SMBs globally.
Pricing
Free (3 users), €14/user/mo (Standard), €40/user/mo (Enterprise)
Used by
SDR, AE, Marketing
Zoho CRM is part of the massive Zoho ecosystem (40+ business apps) and offers an incredibly feature-rich CRM at a fraction of Salesforce's price. It includes contact management, deal tracking, workflow automation, AI predictions (Zia), and multi-channel communication. The free tier supports up to 3 users, and paid plans are very competitive. It's particularly popular in APAC and with SMBs who want enterprise features without enterprise pricing.
Key features
- Zia AI assistant for predictions
- Multi-channel communication (email, phone, social)
- Blueprint process automation
- Canvas design studio for custom views
- Advanced analytics & reporting
- Integration with 40+ Zoho apps
How to get started
Sign up for the free plan (up to 3 users), import contacts, and configure your pipeline. Use Zia AI for lead scoring and next-best-action recommendations. Set up Blueprints to standardize your sales process across the team.
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