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CRM · Free option

Freshsales

AI-powered CRM from Freshworks with lead scoring and workflows.

Pricing

Free (basic), €9/user/mo (Growth), €39/user/mo (Pro)

Used by

SDR, AE

Freshsales (by Freshworks) is an AI-powered CRM that offers lead scoring, built-in phone, email, and chat capabilities. Its Freddy AI assistant helps prioritize leads and predict deal outcomes. With a generous free tier and very competitive pricing, it's an increasingly popular alternative to HubSpot for budget-conscious startups. The integration with the broader Freshworks suite (support, marketing) makes it a solid all-in-one platform.

Key features

  • AI-powered lead scoring (Freddy AI)
  • Built-in phone, email & chat
  • Visual deal pipeline
  • Workflow automations
  • Custom modules & fields
  • Territory management

How to get started

Start with the free plan to manage contacts and deals. Enable Freddy AI for lead scoring. Use built-in phone to make calls directly from the CRM. Set up workflow automations for follow-up tasks and deal stage changes.

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Freshsales — Pricing, Features & Review 2026 | GENZ4GTM