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CRM · Free option

Freshsales

Freshworks' CRM, with AI lead scoring and workflows.

Pricing

Free (basic), €9/user/mo (Growth), €39/user/mo (Pro)

Used by

SDR, AE

Freshsales (by Freshworks) is a CRM with AI lead scoring and built-in phone, email, and chat. Its Freddy AI assistant ranks leads and predicts deal outcomes. The free tier and low prices make it a popular HubSpot alternative for startups on a budget. It connects to the rest of the Freshworks suite (support, marketing), so sales, support, and marketing can share one vendor.

Key features

  • AI-powered lead scoring (Freddy AI)
  • Built-in phone, email & chat
  • Visual deal pipeline
  • Workflow automations
  • Custom modules & fields
  • Territory management

How to get started

Start with the free plan to manage contacts and deals. Enable Freddy AI for lead scoring. Use built-in phone to make calls directly from the CRM. Set up workflow automations for follow-up tasks and deal stage changes.

Visit Freshsales

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